• Increase eCommerce order value by 136%
• Overcome eCommerce purchase hesitations
• Replicate in-store personalization online
• Use customer feedback to broaden audience reach

eCommerce presents a unique challenge for retailers.

Modern customers are at a crossroads. They love the convenience of eCommerce shopping, but crave the 1-to-1 personal connection from shopping in-store. This challenge is particularly prevalent in high-touch industries, like beauty and cosmetics.

So, how do retailers really connect with their online shoppers?

Read the full case study to see how Luxy Hair does it.

The post Luxy Hair’s beauty eCommerce transformation appeared first on Tulip.

• What eCommerce clienteling is
• Best practices for eCommerce clienteling
• How eCommerce clienteling drives 86% higher sales values

eCommerce Clienteling can make up 50% of total eCommerce sales, yet 99% of brands don’t know what it is.

If this is you, don’t worry, we’ve got you covered.

This case study explores what eCommerce Clienteling is and how one global retailer leverages Tulip Clienteling to do it.

Read the full case study now.

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Tulip Clienteling enables emotionally memorable experiences and personalized engagement across channels and on a global scale.

One global brand with over 900 stores across 3 continents aimed to provide an exceptional customer experience both for in-store customers, and those shopping across digital channels, and doing so consistently on a global scale.

This case study outlines how the brand optimized its customer experience strategy, adapted to diverse customer needs, and gained visibility into the effectiveness of its clienteling strategies with Tulip Clienteling.

You’ll learn how the brand achieved:

• 48% higher AOV on sales from Tulip Clienteling 
• 73% increase in sales from Tulip Clienteling 
• Sales from Tulip Clienteling have grown 68%

Read the full case study to learn more.

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With Tulip, team-based selling is more accessible than ever before.

At this premium retailer, store managers drive team success by focusing on building strong customer relationships through a team-based approach.

The brand needed an efficient clienteling solution that ensures consistent, personalized experiences across channels without relying on manual processes or outdated systems.

This case study explores how Tulip’s intuitive, cloud-based Clienteling and Appointments solutions enhance team-based selling by streamlining customer data management and fostering personalized experiences, collaboration, and relationship-building.

You’ll learn how the retailer achieved:

• 6x increase in Tulip Influenced Sales (TIS)
• 3x higher TIS Average Order Value (AOV)
• A team-based approach to clienteling

Read the full case study now.

The post How Tulip Clienteling transformed team-based selling appeared first on Tulip.

Before Tulip, one large luxury retailer aimed to shift to a fully mobile retail concept, free from long checkout lines, additionally their brand vision involved integrating omnichannel interactions for a unified experience across all channels.

This case study outlines how the retailer has had massive success in achieving a fully mobile, omnichannel, and shoulder-to-shoulder customer experience with Tulip POS and Clienteling.

You’ll learn how the retailer achieved:

• 88% increase in customer outreach
• 11.3% conversion through WhatsApp and 6.6% through SMS
• 30% increase in Average Order Value (AOV)
• 82% increase in Tulip Influenced Sales (TIS)

Read the full case study to learn more.

The post How Tulip increased sales through customer outreach at a luxury retailer appeared first on Tulip.

Jenni Kayne was ahead of the game when it came to creating a personalized experience for their customers through clienteling.

But, the manual clienteling practices made it difficult to measure the effectiveness of their activities, and nearly impossible to optimize their in-store and outreach sales processes.

This case study outlines how Tulip helped Jenni Kayne digitize their clienteling strategy, revolutionize their outreach and engagement activities, and provide the data they needed to drive strategic business decisions.

The impact? 50%+ increase in average order value (AOV) from orders closed in Tulip compared to walk in traffic in 2023.

Read the full case study to learn more.

The post How Jenni Kayne boosted AOV by 50% appeared first on Tulip.

AG Jeans is a premium denim brand that has been producing high-quality jeans for over 20 years. 

While the brand has always been known for its quality products, AG Jeans recognized that to stand out in the crowded denim industry, they needed to develop innovative strategies for connecting with customers that would help them differentiate themselves from their competitors.

This case study outlines how Tulip equipped AG Jeans to consistently and systematically engage with their customers and grow their sales. 

You’ll learn how Tulip:

• Structured and simplified clienteling for scale and consistency
• Empowered stylists to proactively and predictably make sales across channels
• Gave leadership accurate and necessary data to drive the business strategically

Results from the first 6 months using Tulip

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The post How Tulip helped an international menswear retailer offer its customers a personalized shopping experience appeared first on Tulip.

Learn how Tulip’s Blueday helped the retailer to:

• Understand gaps in the way they were delivering data to their store managers 
• Quickly adopt a new operating model 
• Experience 2% comp-growth across their chain

The post How Tulip helped a specialty apparel retailer transform to a customer-centric operating model appeared first on Tulip.

Learn how Tulip helped the retailer to:

• Execute a customer-centric operating model  with a data-driven approach to optimize store labor 
• Improve performance on the fly with more impactful intra-day reporting 
• Build a bench of future leaders 
• Position stores for success with a labor optimization playbook to deliver a customer-centric operating model

The post How a European franchise operator used Tulip’s Blueday to establish an operating playbook and leadership bench appeared first on Tulip.