Press Archives - Tulip Powering the Connected Store Thu, 19 Dec 2024 13:40:25 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://www.tulip.com/wp-content/uploads/2021/10/favicon-150x150.png Press Archives - Tulip 32 32 Tulip acquires Humankind to revolutionize omnichannel customer engagement https://www.tulip.com/press/tulip-acquires-humankind/ Wed, 04 Dec 2024 13:00:31 +0000 https://www.tulip.com/?p=23292 As seen on PRNewswire and Retail Dive Humankind’s innovative eCommerce clienteling solution will be combined with Tulip’s market-leading clienteling platform Today, Tulip, the market leader in delivering integrated Clienteling and POS solutions to enterprise retailers and brands, announced the strategic acquisition of Humankind, a pioneering eCommerce clienteling solution provider. Founded by seasoned eCommerce executive David […]

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As seen on PRNewswire and Retail Dive

Humankind’s innovative eCommerce clienteling solution will be combined with Tulip’s market-leading clienteling platform

Today, Tulip, the market leader in delivering integrated Clienteling and POS solutions to enterprise retailers and brands, announced the strategic acquisition of Humankind, a pioneering eCommerce clienteling solution provider.

Founded by seasoned eCommerce executive David Weissman, Humankind has established itself as an innovator in enhancing personalized eCommerce customer experiences. Weissman, a 25+ year veteran in the field, has held leadership roles with retail technology leaders such as GSI Commerce and spearheaded direct-to-consumer eCommerce initiatives at retail brands including Target and BCBG.

“We are excited to join forces with Tulip,” said David Weissman, CEO of Humankind. “Tulip’s commitment to innovation and its vision for the future of omnichannel person-to-person clienteling align perfectly with our own. Together, we will be able to offer our customers a truly unified solution that will help them deliver exceptional customer experiences.”

With this acquisition, Tulip gains Humankind’s eCommerce clienteling product and its clients, including leading retailers and brands such as MM LaFleur and Dermstore. The combined company will deliver a cohesive platform that provides retailers with a single, integrated solution for managing person-to-person customer engagement across all channels, including eCommerce.

“The acquisition of Humankind is a significant milestone for Tulip,” said Ian Rawlins, CEO of Tulip. “It broadens our addressable market by improving a retailer’s ability to support omnichannel customer shopping journeys, it fulfills our vision of enabling both highly personal 1-to-1 customer interactions and person-to-person customer engagement at scale through a unified platform, and most importantly, it enhances the overall value we can deliver to our clients, empowering them to provide unmatched shopping experiences.”

Tulip’s acquisition of Humankind will enable retailers to offer exceptional, personalized shopping experiences across increasingly complex omnichannel purchasing journeys. Historically, sophisticated clienteling solutions have been segmented by channel, catering separately to physical stores or eCommerce sites. And more traditional corporate marketing strategies have not leveraged person-to-person interactions. By integrating Humankind’s eCommerce clienteling platform, designed to manage customer relationships at scale, with Tulip’s sophisticated clienteling platform, Tulip will equip retailers to deliver tailored and differentiated shopping experiences that redefine omnichannel person-to-person customer engagement in retail.

Media Contact

Sive O’Neill, VP Marketing

sive.oneill@tulip.com

1 855-834-4587

About Tulip 

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

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Tulip has been certified for the fifth time as a Great Place to Work® by the Great Place to Work® https://www.tulip.com/press/tulip-has-been-certified-by-the-great-place-to-work/ Mon, 21 Oct 2024 13:55:27 +0000 https://www.tulip.com/?p=23146 The Great Place to Work® certification is based on direct Tulip employee feedback about the workplace culture and experience.  Tulip is proud to announce that they’ve been certified as a Great Place to Work® for a fifth time after a thorough, independent analysis conducted by Great Place to Work®. This certification is based on direct […]

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The Great Place to Work® certification is based on direct Tulip employee feedback about the workplace culture and experience. 

Tulip is proud to announce that they’ve been certified as a Great Place to Work® for a fifth time after a thorough, independent analysis conducted by Great Place to Work®. This certification is based on direct feedback from Tulip employees, provided as part of an extensive and anonymous survey about their workplace culture and experience.

Great Place To Work® is the global authority on workplace culture, recognized worldwide by employees and employers alike for identifying outstanding employee experiences. Every year, Great Place to Work® surveys more than 10,000 organizations in 70+ countries and around the globe. In order to be awarded certification, an organization must achieve 90% confidence in a survey that measures the level of trust employees have in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy working with their colleagues.

“We are incredibly proud to be recognized as a Great Place to Work for the fifth year in a row. This achievement reflects our ongoing commitment to creating an inclusive, dynamic, and innovative work environment where every team member feels valued and empowered,” said Ian Rawlins, CEO at Tulip. “Our success is built on the passion and dedication of our people, and this award is a testament to the culture we’ve cultivated together at Tulip. We remain focused on fostering a workplace that continues to inspire creativity and collaboration, ensuring that our team thrives as we grow.” 

“Certified companies put employees first,” says Michael C. Bush, Chief Executive Officer at Great Place To Work. “Thriving employees increase revenue, profit and provide market-leading customer experiences.”

According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits, and have a fair chance at promotion.

About Tulip

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

About Great Place To Work Certification™

Great Place to Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employee’s report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place to Work-Certified.  

About Great Place To Work®

Great Place To Work® is the global authority on workplace culture. Our mission is to help every place become a great place to work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society. Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to truly capture, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification™, Best Workplaces™ Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world.

Learn more at greatplacetowork.ca and on LinkedInXFacebook and Instagram

Media Contact

Sive O’Neill, VP Marketing

1 855-834-4587

sive.oneill@tulip.com 

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Tulip launches global report assessing the ROI of clienteling https://www.tulip.com/press/tulip-launches-global-report-assessing-the-roi-of-clienteling/ Thu, 17 Oct 2024 12:51:41 +0000 https://www.tulip.com/?p=23085 As seen on PRNewswire A channel-by-channel analysis of how retailers use clienteling communications to drive the highest value from their customers. Tulip, the leading provider of retail clienteling software solutions, has announced the release of the Tulip Clienteling Benchmark Report. This benchmark report analyzes the clienteling strategies of retailers with physical locations in more than […]

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A channel-by-channel analysis of how retailers use clienteling communications to drive the highest value from their customers.

Tulip, the leading provider of retail clienteling software solutions, has announced the release of the Tulip Clienteling Benchmark Report. This benchmark report analyzes the clienteling strategies of retailers with physical locations in more than 39 countries, ranging in size from boutique chains to multinational brands, providing the most comprehensive view of clienteling practices worldwide. 

The benchmark report examines the communication channels retailers utilize in their clienteling strategies for stores and store associates to communicate directly with their customers outside of the store in order to drive sales. It analyzes which channels drive higher conversion rates and sales values, along with how sales trends are influenced by clienteling strategies. 

The analysis presented in the report helps retail stakeholders gain an understanding of how specific communication channels impact brand affinity, loyalty, and sales conversion.

By looking at the global aggregate data, a few key clienteling trends emerge:

  • Retailers are leveraging clienteling to engage customers and increase sales, with a 28% increase in communications per store in January 2024
  • Email has declined as customers’ preferred communication channel
  • Text and social media are growing as preferred communication channels
  • Voice calls, direct mail, and social media generate higher conversion rates and sales values
  • Clienteling communications have a 5-15% conversion rate, while corporate communications convert at 2-5%
  • Sales influenced by clienteling have doubled as a portion of total sales YoY
  • Sales influenced by clienteling have 136% higher AOV than average store sales

 

Overall, the analysis in this report concludes that clienteling communications results in higher conversion rates and higher value sales compared to average store sales.

“The findings from the Tulip Clienteling Benchmark Report are clear. Clienteling is a high-value lever that retailers can use to boost sales, increase average order values, personalize customer interactions and enhance customer loyalty, and those retailers who have not yet implemented robust clienteling tools to engage with their customers are missing out,” said Tulip CEO, Ian Rawlins. “Retail brands need to take a holistic and continuous approach to clienteling, because in this new retail era, it’s adapt or perish. It’s as simple as that.”

For all of the data and analysis, download the free report here. To learn more about Tulip Clienteling, book a demo with our team of retail experts today.

About Tulip

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

Media Contact

Sive O’Neill, VP Marketing

1 855-834-4587

sive.oneill@tulip.com 

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Tulip expands global capabilities with 10 new languages https://www.tulip.com/press/tulip-expands-with-10-new-languages-0324/ Thu, 28 Mar 2024 12:47:08 +0000 https://www.tulip.com/?p=22281 As seen on PRNewswire Supporting genuine and inspiring customer engagement in 10 new regions Tulip, the global leader in customer engagement solutions including Clienteling, Associate-Customer Communications and Appointment Management, is excited to announce the expansion of its platform with the addition of 10 new language capabilities.  As of March 19, 2024 Tulip has added support […]

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Supporting genuine and inspiring customer engagement in 10 new regions

Tulip, the global leader in customer engagement solutions including Clienteling, Associate-Customer Communications and Appointment Management, is excited to announce the expansion of its platform with the addition of 10 new language capabilities. 

As of March 19, 2024 Tulip has added support for 10 additional languages, including Swedish, Danish, Norwegian, Polish, Romanian, Hungarian, Dutch, Finnish, Latvian, and Lithuanian. Added language support will be available for all new and existing Tulip customers across all solutions and services. Tulip’s platform now supports 25 languages, enabling global deployment for international brands

“By expanding our language offerings, we are not only breaking down communication barriers but also fostering more meaningful connections between retailers and their customers,” said Ian Rawlins, CEO of Tulip. “Our platform is designed to meet the unique needs of today’s global retail landscape, and with these new languages, we are ensuring that more brands can deliver exceptional service worldwide.”

The expansion into new languages aims to deliver immediate value for Tulip’s clients, making the platform accessible in countries where these languages are predominantly spoken. Retailers can now effortlessly connect with a wider audience, providing a tailored shopping experience and extending their market reach.

Tulip’s commitment to innovation and excellence in retail continually sets new standards for creating authentic and dynamic customer relationships. The new languages demonstrate Tulip’s responsive approach to its diverse clientele and dedication to being at the forefront of retail technology.

About Tulip

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Partnered with Apple,Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

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Tulip announces Tulip Pay, a payment integration powered by Stripe https://www.tulip.com/press/tulip-announces-tulip-pay-powered-by-stripe/ Mon, 15 Jan 2024 14:44:17 +0000 https://www.tulip.com/?p=22198 As seen on PRNewswire Omnichannel payment processing built for Tulip POS, powered by Stripe Terminal TORONTO– January 15, 2024- Tulip, a leading provider of retail customer engagement solutions, today announced the launch of Tulip Pay to support in-person retail transactions. Tulip Pay is a payment integration powered by Stripe, a financial infrastructure platform for businesses. […]

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Omnichannel payment processing built for Tulip POS, powered by Stripe Terminal

TORONTO– January 15, 2024- Tulip, a leading provider of retail customer engagement solutions, today announced the launch of Tulip Pay to support in-person retail transactions. Tulip Pay is a payment integration powered by Stripe, a financial infrastructure platform for businesses.

Tulip Pay is a full-featured payment system that’s simple and quick to deploy, easy to maintain, and fully supported by Tulip. Tulip clients can use Tulip Pay to close out in-store, curb side, BOPIS, ROPIS, and BORIS transactions on Tulip POS, addressing every transactional situation they’re facing so that they are covered for every way their customers shop.

The release of Tulip Pay reflects the company’s deep commitment to retail innovation by making the checkout experience as easy for retailers as it does for their customers, by offering more services without having to manage more vendors. Tulip Pay will use Stripe Terminal, a set of developer interfaces, pre-certified card readers, and logistics management tools. Businesses on Tulip can use the Stripe Reader S700 to accept in-person payments.

“The retail technology landscape is getting more and more complex. Tulip’s vision is to make our POS system a one-stop-shop that enables our clients to deploy a complete transaction and payment system quickly and easily. And so, Tulip Pay was created,” said Roberto Grandillo, EVP of Product Management. “We believe retailers will appreciate bundling these two logical components into one, with a single source of support.”

Tulip Pay accepts more than 100 different payment methods, offers secure, seamless integration with Tulip POS, and enables retailers to get up and running faster than with separate vendors.

About Tulip

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Partnered with Apple and Salesforce, Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

Media Contact

Sive O’Neill, VP Marketing
1 855-834-4587
sive.oneill@tulip.com

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Tulip Appoints Ian Rawlins as new Chief Executive Officer https://www.tulip.com/press/tulip-appoints-ian-rawlins-ceo/ Wed, 10 Jan 2024 13:51:39 +0000 https://www.tulip.com/?p=22178 As seen on PRNewswire Tulip Founder and former CEO Ali Asaria assuming Tulip Board Chair position TORONTO — January 9, 2024 — Tulip, a leading provider of customer-centric retail software solutions, is excited to announce the appointment of Ian Rawlins as the company’s new CEO, following the transition of the company’s founder and previous CEO, […]

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Tulip Founder and former CEO Ali Asaria assuming Tulip Board Chair position

TORONTO — January 9, 2024 — Tulip, a leading provider of customer-centric retail software solutions, is excited to announce the appointment of Ian Rawlins as the company’s new CEO, following the transition of the company’s founder and previous CEO, Ali Asaria, into the non-executive Board Chair position. As Board Chair Asaria will work with Rawlins and the Board members to set the strategic direction for the company.

“After a decade at the helm of our journey at Tulip as CEO, I’ve decided the time is right to step down from an operational role and make room for a new era of leadership at Tulip,” said Ali Asaria, Tulip Founder and new Board Chair. “Ian Rawlins is the capable, thoughtful leader the company needs right now. Since he’s joined Tulip, I’ve gotten to see just how great he is at managing the important strategic initiatives of the company, while still leading with heart.”

Rawlins’ extensive knowledge of the retail customer engagement market including Clienteling, Store Systems and Point of Sale specifically, positions Tulip for success and reinforces their commitment to further develop and expand their Tulip customer engagement footprint. His expertise and insights will be instrumental in driving Tulip’’s growth in this critical sector.

Rawlins joined Tulip in July 2023 as President and COO. Prior to joining Tulip, Rawlins spent over ten years at retail technology vendor Aptos. At Aptos, as Chief Strategy Officer, he was a key member of the leadership team that more than doubled the size of the business to over 1,200 employees and over 1,000 enterprise retail customers across the globe. Prior to that, Rawlins was a founder of Triversity, growing the company into its position as the leading global provider of store solutions at the time of its acquisition by SAP in 2005.

“I would like to thank Ali and the Board for entrusting me with the responsibility of leading Tulip into the future,” said Rawlins. “As Tulip continues its impressive growth trajectory, and as we expand our operations around the world, we expect to continue to advance our position as the leading global provider of omnichannel Customer Engagement solutions including Customer Outreach, Clienteling, Appointment Management and Point of Sale. We have an impressive team of leaders and staff, an unmatched customer base who are highly engaged with us, and best in class products. It certainly is an exciting time for Tulip.”

About Tulip

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Partnered with Apple and Salesforce, Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

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Tulip welcomes Matt Petrow as new Chief Financial Officer https://www.tulip.com/press/tulip-welcomes-matt-petrow-as-cfo/ Wed, 20 Sep 2023 12:35:50 +0000 https://www.tulip.com/?p=21275 As seen on PRNewswire Enhancing retail innovation with a seasoned financial leader Tulip, the world’s largest cloud-based store experience platform provider, is thrilled to announce the appointment of Matt Petrow as its new Chief Financial Officer. With a proven track record of financial leadership and a passion for enhancing the customer experience, Matt brings a […]

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Enhancing retail innovation with a seasoned financial leader

Tulip, the world’s largest cloud-based store experience platform provider, is thrilled to announce the appointment of Matt Petrow as its new Chief Financial Officer. With a proven track record of financial leadership and a passion for enhancing the customer experience, Matt brings a wealth of expertise to the Tulip team.

Before joining Tulip, Matt served as the CFO of Coconut Software, a Saskatchewan-based company specializing in elevating the customer experience for financial institutions. During his tenure at Coconut, Matt played a pivotal role in the company’s growth and success. He was instrumental in scaling financial operations to support significant growth and successfully executed a handful of debt and equity funding transactions, including a $28 million Series B funding round in 2021.

Matt’s financial leadership experience extends beyond the world of SaaS. He also held a key financial leadership position with TCU Place, a prominent convention and entertainment facility. This diverse background provides Matt with a unique perspective on the intersection of customer experience and SaaS financial operations, making him an ideal fit for Tulip.

“Through all my past roles I’ve always been passionate about elevating customer experience, and was drawn to Tulip’s vision to revolutionize the retail experience,” said Petrow when asked why he chose to join Tulip. “I’m excited about the growth potential at Tulip. We have the most important elements in place— solid products solving key challenges for retailers, an engaged customer base filled with the biggest names in the industry, and a passionate and experienced team” 

Additionally, amidst Tulip’s recent recognition by Great Place to Work®, he also commented, “I’m excited to be part of Tulip’s exceptional culture and work with the talented people who make up the team, and I look forward to building something special and having fun along the way.”

With his expertise optimizing financial performance and building financial and corporate operations for growth, and his unique perspective with customer experience software, Matt is a valuable asset to Tulip as the company continues to drive innovation in the retail technology space.

About Tulip

Tulip is the world’s largest cloud-based store experience platform provider, integrating best in class Clienteling with complete POS functionality, that lets retailers set a new standard for omnichannel commerce. Partnered with Apple and Salesforce, Tulip equips sophisticated retailers to build connections with customers, fulfill orders, checkout purchases, and optimize operations in order to create the end-to-end experience modern customers expect. Leading retailers like David Yurman, Versace, Tumi, Mulberry, Saks Fifth Avenue, Kate Spade, COACH, and Michael Kors use Tulip to elevate the shopping experience, increase sales, and improve customer service across channels.

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Tulip has been certified for the fourth time as a Great Place to Work® by the Great Place to Work® Institute Canada https://www.tulip.com/press/tulip-certified-fourth-time-as-great-place-to-work/ Tue, 12 Sep 2023 13:03:20 +0000 https://www.tulip.com/?p=21268 The Great Place to Work® certification is based on direct Tulip employee feedback about the workplace culture and experience.  Toronto, ON — September 12, 2023 — Tulip is proud to announce that they’ve been certified as a Great Place to Work® for a fourth time after a thorough, independent analysis conducted by Great Place to […]

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The Great Place to Work® certification is based on direct Tulip employee feedback about the workplace culture and experience. 

Toronto, ON — September 12, 2023 — Tulip is proud to announce that they’ve been certified as a Great Place to Work® for a fourth time after a thorough, independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from Tulip employees, provided as part of an extensive and anonymous survey about their workplace culture and experience.

Every year, Great Place to Work® surveys more than 10,000 organizations in 70+ countries and around the globe. In Canada, they award certification to workplaces in industries including technology, financial services, manufacturing, healthcare and more. In order to be awarded certification, an organization must achieve 90% confidence in a survey that measures the level of trust employees have in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy working with their colleagues.

“I couldn’t be more proud of our team’s dedication to fostering a culture of excellence. Receiving our fourth ‘Great Place to Work’ certification is a testament to the passion and commitment of every Tulipian,” said Ali Asaria, Tulip CEO. “Our journey to success is guided by our shared values, collaboration, and a relentless pursuit of innovation. This recognition reaffirms that we’re not only transforming industries but also creating an environment where our people can thrive and achieve their best.”

Tulip is a growing company and a diverse team of professionals from different backgrounds, countries and cultures. Tulip is also a remote-first company and they’ve implemented an innovative set of workplace benefits to provide its employees with “unparalleled flexibility.”  Their mission is to drive the digital transformation of retail and they’re giving employees all the tools, flexibility and confidence they need to make that happen.

Nancy Fonseca, Senior Vice President of Great Place to Work® Canada, says that a great workplace is about the level of trust that employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues. “Our data shows that great workplaces benefit from stronger financial performance, reduced turnover, and better customer satisfaction than their peers. What’s more, work environments with trust at the foundation are ripe for innovation, agility, resilience and efficiency,” Fonseca said.

About Tulip

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Partnered with Apple and Salesforce, Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

About Great Place to Work®

Great Place to Work is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, Great Place to Work recognizes Canada’s Best Workplaces in a series of national lists including those published by The Globe & Mail (Canada) and Fortune magazine (USA). Great Place to Work provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures. Visit us at www.greatplacetowork.ca or find us on Twitter at @GPTW_Canada.

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Tulip and Stripe join forces to revolutionize retail payments https://www.tulip.com/press/tulip-and-stripe-revolutionize-retail-payments/ Thu, 13 Jul 2023 12:36:06 +0000 https://www.tulip.com/?p=21143 As seen on PRNewswire Strategic partnership unites Tulip’s next-gen POS with Stripe’s cutting-edge financial management technology TORONTO, ON., July 13, 2023 – Tulip, a leading provider of cloud-based retail solutions, and Stripe, a financial infrastructure platform for businesses, have joined in a strategic partnership that brings together Tulip’s expertise in retail POS solutions and Stripe’s […]

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Strategic partnership unites Tulip’s next-gen POS with Stripe’s cutting-edge financial management technology

TORONTO, ON., July 13, 2023 – Tulip, a leading provider of cloud-based retail solutions, and Stripe, a financial infrastructure platform for businesses, have joined in a strategic partnership that brings together Tulip’s expertise in retail POS solutions and Stripe’s cutting-edge payment technology, offering a new era of enhanced and frictionless payment experiences for retailers and, most importantly, their customers.

“We are thrilled to partner with Tulip, a visionary leader in the retail industry, to transform the retail payments landscape,” said John Affaki, Terminal business lead at Stripe. “Together, we are empowering retailers to thrive in an increasingly digital and interconnected world.”

With this integration, Tulip and its customers gain access to Stripe’s enterprise-grade payment infrastructure, including extensive support for various payment methods, including Buy Now Pay Later and Payment Links. Stripe allows modern retailers to accept in-person payments with flexible developer tools, pre-certified card readers, and cloud-based hardware management. These features enhance the payment experience by ensuring a frictionless and secure transaction process for Tulip clients and their luxury fashion, accessories, and other retail customers.

The frictionless onboarding and integration experience ensures that retailers can quickly and effortlessly integrate the Tulip and Stripe systems into their operations, enabling them to leverage the benefits of this collaboration efficiently. This partnership further reinforces Tulip’s position as a leader in providing comprehensive retail solutions that enhance the customer experience and drive business growth.

“We are delighted to embark on this transformative journey with Stripe,” said Roberto Grandillo, EVP, Product Management at Tulip. “The integration of Stripe into our next-gen POS system marks a significant milestone in revolutionizing the retail payments landscape. With Stripe seamlessly integrated, we are empowering retailers to provide an even more frictionless and fully integrated omnichannel experience for their customers.”

About Tulip

Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world’s most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Partnered with Apple and Salesforce, Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.

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Tulip appoints Ian Rawlins as President and COO to drive continued growth in retail software solutions https://www.tulip.com/press/tulip-appoints-ian-rawlins-as-president-and-coo/ Thu, 06 Jul 2023 12:39:33 +0000 https://www.tulip.com/?p=21132 As seen on PRNewswire Rawlins’ proven track record in retail software market strengthens Tulip’s executive leadership team TORONTO, ON., July 6, 2023 – Tulip, a leading provider of customer-centric retail software solutions, is thrilled to announce the appointment of Ian Rawlins as the company’s new President and Chief Operating Officer (COO). Rawlins brings a wealth […]

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As seen on PRNewswire

Rawlins’ proven track record in retail software market strengthens Tulip’s executive leadership team

TORONTO, ON., July 6, 2023 – Tulip, a leading provider of customer-centric retail software solutions, is thrilled to announce the appointment of Ian Rawlins as the company’s new President and Chief Operating Officer (COO). Rawlins brings a wealth of experience and a strong track record in the retail software market, making him an excellent addition to the executive leadership team.

Rawlins has a distinguished career spanning several high-growth companies within the retail technology sector. Over the last nine months he served as interim Chief Strategy Officer at Tulip, allowing him to become acquainted with the company and its exceptional culture. With this new appointment, Rawlins is eager to take on a more prominent role and help drive Tulip’s continued success.

Expressing his gratitude for the opportunity, Rawlins said, “I’m very excited for this new opportunity and I thank founder Ali Asaria and the Tulip Board for their expression of confidence in me. I believe it is a privilege to be joining a company with market-leading products and top global brands as customers and with a great company culture already well-established.”

In his previous tenure at Aptos, Rawlins played a pivotal role on the founding management team as the company was spun out of Epicor, he held various responsibilities over ten years leading Product Management, Marketing, Business Development, Strategy, and Mergers and Acquisitions. But Rawlins’ expertise extends beyond large-scale enterprises as earlier in his career he co-founded Triversity, a retail software company that experienced remarkable growth in annual revenue before being acquired by SAP. With his deep knowledge of the retail technology market and experience in navigating different stages of growth, from start-up to mature organizations, Rawlins is well-equipped to drive Tulip’s future success.

Commenting on the synergies between Tulip and his previous ventures, Rawlins highlighted the immense potential for growth within the company. “I see a lot of parallels here at Tulip and the potential trajectory from here – all the important ingredients are present: the market dynamics are very attractive; we have great customers and products; and, most importantly, we have an experienced and motivated team of people wanting to do something special. That combination doesn’t come along very often.”

His extensive knowledge of the store systems and point of sale market specifically positions Tulip for success and reinforces their commitment to further develop and expand their store solutions footprint. His expertise and insights will be instrumental in driving Tulip’s growth in this critical sector.

About Tulip

Tulip provides a suite of cloud-based solutions that let retailers overcome industry challenges and set a new standard for omnichannel commerce. Partnered with Apple and Salesforce, Tulip equips sophisticated retailers to build connections with customers, fulfill orders, checkout purchases, and optimize operations in order to create the end-to-end experience modern customers expect. Leading retailers like Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, COACH, and Michael Kors use Tulip to elevate the shopping experience, increase sales, and improve customer service across channels.

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